Collaboration Platform for Public Safety & Smart Cities

Automate and connect every department in your city

respond@ is used throughout the United States by cities to automate their police, fire, public works, utilities and other departments. Departments can even collaborate with each other to address citywide problems. Let us tell you more about Geo Collaboration.

respond@ is now available in the FirstNet catalog.

ClickTap to watch respond@ overview video

Trusted by leading edge cities everywhere

Geo Collaboration

respond@ uses a transformational technology called geo collaboration. Most city departments have to manage incidents, objects, and people spread over large areas. It is for such environments that Geo Collaboration was developed. Geo Collaboration combines advanced mapping, communication, and notification tools across all devices and operating systems. respond@ provides unprecedented situational awareness and the ability to organize a group response when something happens. Here are a few examples of how departments use respond@.

Police & Fire

Use unprecedented collaboration and situational awareness to quickly and efficiently respond to 911 calls. How can respond@ work for your department?

Public Works

Geo Collaboration is ideal to visualize citywide infrastructure resources and collaborate to address problems. Curious how Public Works can use Geo Collaboration?

EMS

Seamlessly integrate emergency medical operations with police and fire. Supports real-time video collaboration. Want to see how EMS uses respond@?

Utilities

Leverage IoTs and advanced mapping of gas, electric and water infrastructure to receive instant notifications of outages and other problems. Interested in learning more about Smart Utilities?

Collaboration w/o borders

respond@s architecture allows collaboration between cities, counties, states and beyond. For example, fire fighters responding to a mutual aid call to another city, whether it’s a neighboring city or across the globe in Australia, will have full access to their critical information such as 911 calls, fire hydrants, pre-plans and real time locations of apparatus. Let us show you how.

Rich feature set

Cutting edge simplicity

Ergonomically designed for field use
Advanced object management with auto-culling
Extensible UI using applet architecture

When something happens, it happens
somewhere

Map-centric user interface
Azure Maps and Esri support
Powerful location-based services engine
Real-time GPS locations of people, drones, vehicles, etc.
Powerful routing and measurement tools

Connect to virtually any data source

CAD/RMS
GIS
Camera systems and drones
Twitter
ShotSpotter
And much more

See the whole picture

Unprecedented situational and spatial awareness
Real-time alerts
Augmented Reality. You have to see this.
Video surveillance (cameras, drones, etc.)
Nearby hazards
Proximity based information (preplans, assets, events, etc.)
IoT sensor information
City-wide operational visibility
Create custom objects and icons to fit your department’s needs

Team collaboration on a regional or
national scale

Intra-city (between police, fire, EMS and other departments)
Inter-city (cities, counties, states and federal)
Public collaboration (city and residents)
Text, audio and video chatting
Message boards
Video broadcasting
Task and workflow management
Appropriately share your objects with other departments

Unlimited license to innovate

respond@’s licensing model allows unlimited use by city employees and volunteers regardless of what department they work for. This promotes greater city-wide innovation and collaboration.

For example, parks and recreation can install cameras to monitor an event. City public works can utilize it to mark and manage ongoing construction projects. These departments can participate without having to go through licensing hassles.

respond@ is a foundation for you to build innovative solutions and services across all city departments. Find out how.

About Geoteamz platform

respond@ is powered by the geo collaboration platform called Geoteamz. This Smart City edition is the first in a series of applications based on this platform. Currently under development is Geoteamz Hazmat which will seamlessly connect hazmat producers, stores, transporters as well as emergency planning committees (local, regional, federal) and first responders. Stay tuned for more information.

Universal support for all screens and devices

respond@ can be used on virtually any device or operating system. First Responders and other field operators typically use it on their phones and tablets. Back in the office, 911 dispatchers and public works use it from computers, laptops and even Chromebooks. With unlimited licensing you can mix and match however you want.

PublicEye Architecture

Public Safety Architecture

Your CAD and RMS systems communicate with PublicEye to provide basic 911 and related information. PublicEye adds "augmented information" from other sources and presents it to the first responders on their mobile devices. This map centric CAD agnostic architecture supports advanced features such as multi jurisdiction support, data fusion engine, location based services, smart cities, IoT, Augmented Reality and more.

People calling 911

CAD

Information

Single unified view of all data

Advanced user interface running on mobile and other platforms

Smart City Architecture

Public Safety is just one of the many smart city components that make up respond@. The diagram below illustrates the relationship between departments within a city, as well as the relationship between cities, state and federal agencies. Information from various sources is merged, and a unified view of that data is delivered to city employees based on their roles.

Information Sources

Data Fusion Engine

Delivery of Unified Data

respond@ Testimonials

respond@ (formerly PublicEye) is used by leading-edge cities throughout the United States who want to future proof their operations. This new technology was also deployed for homeland security under the Urban Area Security Initiative. Listen to what they have to say. It is truly compelling!

ClickTap to hear Paul Haas thoughts on PublicEye.

"It lets you preplan, it lets you develop that pre-incident plan of what am I going to do when I get there. Where am I going to position my apparatus, am I going to lay a supply line from the end of the driveway or go right to the house? You can literally envision what you’re going to be pulling up to before you even get there."

Paul Haas Dover Fire

ClickTap to hear Chief Wiggin’s thoughts on PublicEye.

"Our engine can move out, supported by turn-by-turn directions after just one touch on the 911 call object on the map. Before we get there, we can even see photos and videos of the fire Tweeted by the residents and the neighbors. I cannot overemphasize the value of having another jurisdiction’s information in the hands of our first responders."

Chief Wiggin Bedford Fire

ClickTap to hear Chief Achilles thoughts on PublicEye.

"An important aspect of a fire department is the ability to celebrate your traditions and still maintain the idea of innovation. PublicEye®, for us, is the most recent innovation we’ve had. It’s a technology that’s come at the right time."

Chief Achilles Portsmouth Fire

ClickTap to hear Chief Taylor's thoughts on PublicEye.

"I have come to rely on the respond@ platform daily. It’s really been a companion to me and allows me as the police chief to very effectively monitor my organization wherever I happen to be."

Chief Taylor Lowell Police

ClickTap to hear Chief Midgley’s thoughts on PublicEye.

"Part of the problem as chiefs is, were not in the building 24 hours a day, 365 days a year. So having this resource available to us, in a nice small package that’s very easily accessible, is crucial to us. It’s something that I think is going to be beneficial to the fire service as we move forward in technology."

Chief Midgley Pelham Fire

Collaboration Platform for Public Safety & Smart Cities

Automate and connect every department in your city

Get in touch with us today